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Top 10 Technical Support Issues

These are the technical support issues that folks asked about most often during the past few years.

Error 1330 – Invalid Digital Signature

Importing Your Sightings From an Older Version

Error 1311 – Source File Not Found

Restoring Sightings/Life Lists in Windows v7.7

Can I install the Windows version someplace other than my C drive?

Can I install on Mac Mojave, Catalina or Big Sur?

Songs Appear in Strange Order on iPhone in iTunes

Error 1722 or 1721 – Setup did not finish

How Do I Show Hidden Files in Windows?

I Cannot Hear Sounds

Other Popular Technical Support Issues

Will My Birding Program Work in the Future?

Error 2738 – Cannot Access VB Script run time

Error 1335 – Media File Cabinet Is Corrupt

A Media File is Missing From the Download

Restoring Sightings Data on a Mac

Error 1609 – Installing on French version of Windows

Will This Run on My Tablet Computer or iPhone?

May I Use the Sounds From This Program?

Problem importing MP3 songs from Xeno-Canto

Wrong Image in iPod or iPhone

Installing Media Files Someplace Other Than C Drive

Error 1305 – Cannot Read Video File

Import Sightings From Mac version 4 Into Version 7

Can I Use the Spectrogram to Play My Own Songs?

Moving You Own Photos and Songs to a New Computer

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